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  • Terms of Use

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    • 1. Fees and Payments
    • 2. Privacy
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  • Service-Specific Terms

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    • 4. Information you share
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List of Payment Processors

LAST UPDATED: MARCH 25TH, 2019

SurveyMonkey works with several companies that specialize in processing payments with respect to the services and products that we provide. Please find a list of these companies below. You can find more information about how these companies process your personal data, and your data protection rights that are available, from the privacy policies set out below. If SurveyMonkey engages any additional companies to process payments, these companies and their respective privacy policies will be added to this list.


Company Link to privacy policy
Adyen https://www.adyen.com/policies-and-disclaimer/privacy-policy
Ingenico Group https://www.ingenico.com/privacy-policy
Worldpay (formerly, Vantiv) https://www.vantiv.com/privacy-policy
Worldline https://onlinepaymentacceptance.worldline.com/privacy/
GoCardless* https://gocardless.com/legal/privacy/

*We use GoCardless to process your direct debit payments only

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  1. Products
    • SurveyMonkey

      Create & send surveys with the world’s leading online survey software

    • Enterprise

      Empower your organization with our secure survey platform

    • Integrations & plug-ins

      Bring survey insights into your business apps

    • Audience

      Collect survey responses from our global consumer panel

    • CX

      Understand & improve customer experience (NPS®)

    • Engage

      Measure & increase employee engagement

    • Usabilla

      Get in-the-moment feedback across all digital channels

    • TechValidate

      Create marketing content from customer feedback

    • Apply

      Collect, review, & manage applications online

    • Wufoo

      Gather data & accept payments with online forms

    • GetFeedback

      Customer feedback for Salesforce

    • View all products

  2. Solutions
    • Customers

      Win more business with Customer Powered Data

    • Employees

      Build a stronger workforce with Employee Powered Data

    • Markets

      Validate business strategy with Market Powered Data

    • Customer Experience

      Delight customers & increase loyalty through feedback

    • Human Resources

      Improve your employee experience, engagement & retention

    • Marketing

      Create winning campaigns, boost ROI & drive growth

    • Customer Satisfaction
    • Customer Loyalty
    • Event Surveys
    • Employee Engagement
    • Job Satisfaction
    • HR Surveys
    • Market Research
    • Opinion Polls
    • Concept Testing
    • Explore more survey types

  3. Resources
    • Resources

      Best practices for using surveys & survey data

    • Curiosity at Work

      Our blog about surveys, tips for business, & more

    • Help Center

      Tutorials & how-to guides for using SurveyMonkey

    • Explore our 180+ survey templates

  4. Plans & Pricing
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